Legal notice
Welcome to our website. This Legal Notice (hereinafter referred to as the "Notice") governs your use of this website and all transactions conducted herein. By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions set forth in this Notice.
1. Handcrafted Artwork Characteristics & Disclaimer
- Artisanal Nature & Natural Variations: The products offered on this website are individual, handcrafted ceramic pieces created by artists. Due to the inherent nature of the artisanal process, slight variations in size, shape, weight, and glaze coloration are to be expected. Pieces may also exhibit unique characteristics such as uneven glaze distribution, tiny pinholes, firing/body marks, minor iron spots, or slight asymmetries. These natural variations are defining features of handcrafted art rather than manufacturing defects.
- Irreplicability of Unique Pieces: Many of our artworks are one-of-a-kind creations. In the event of transit damage or unexpected inventory discrepancies, the buyer acknowledges and agrees that an identical replacement may not be available. In such cases, we will issue a full refund or negotiate an exchange for an item of equivalent value in accordance with our Return Policy.
2. Intellectual Property & Copyright Notice
- Ownership of Content: All content featured on this website, including but not limited to text, original designs, ceramic artwork aesthetics, brand logos, photographs, videos, graphics, source codes, and page layouts, is the exclusive property of our brand or the respective artists and is protected by international copyright, trademark, and intellectual property laws.
- Prohibition of Unauthorized Use: No part of this website or its content may be copied, reproduced, distributed, displayed, modified, mirrored, downloaded, or exploited for any commercial or non-commercial purposes without our prior express written consent. We reserve the right to seek legal remedies and financial compensation for any unauthorized duplication, counterfeiting, or copyright infringement.
3. International Transactions & Customs Compliance
- Buyer's Regulatory Compliance: When placing an order, the buyer is solely responsible for ensuring that the purchased commodities comply with the import laws, regulations, and quarantine policies of the destination country/region. We assume no liability for packages confiscated, destroyed, or returned due to local customs restrictions or import prohibitions.
- Statutory Duties and Taxes: Listed product prices do not include import duties, Value-Added Taxes (VAT), or customs clearance fees levied by the destination country. In accordance with international trade practices, these charges are the legal obligation of the recipient. Any economic losses resulting from a refusal to pay local customs duties (leading to package abandonment or return) will be fully borne by the buyer.
4. Limitation of Liability
- Technical and Operational Limitations: While we endeavor to maintain accurate website information, we shall not be held liable for delayed order status updates, lag in stock data, or payment processing anomalies caused by network fluctuations, server failures, cyber-attacks, or routine system maintenance.
- Exclusion of Consequential Damages: To the maximum extent permitted by applicable law, our company shall not be liable for any indirect, incidental, punitive, special, or consequential damages (including, without limitation, loss of profits, business interruption, or loss of goodwill) arising out of or in connection with the purchase, use, or inability to use the products offered on this website.
5. Governing Law & Dispute Resolution
- Governing Law: The formation, validity, interpretation, performance, and dispute resolution of this Notice shall be governed by and construed in accordance with the laws of the People's Republic of China.
- Dispute Settlement: Any dispute arising from or relating to this Notice or transactions on this website shall first be settled through amicable consultations. If no settlement can be reached through negotiation, either party may file a lawsuit with the competent people's court in the jurisdiction where our company is headquartered.